Privacy Policy
Last updated: 12th Nov 2025
At Codexqa, we value your privacy and are committed to protecting the confidentiality, integrity, and security of the information we collect. This Privacy Policy explains how we handle personal, business, and healthcare-related data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name, email address, phone number, company name, and other contact details submitted via forms or inquiries.
b) Client and Business Information
Information shared by healthcare providers or partners necessary to deliver our services such as coding, billing, and RCM support.
c) Website Usage Information
Data like IP addresses, browser type, device information, and interaction data collected automatically through cookies and analytics tools to improve user experience.
d) Protected Health Information (PHI)
For clients in healthcare, we may handle PHI strictly in accordance with HIPAA regulations to ensure confidentiality and data protection.
2. How We Use Your Information
We use the collected information to:
Provide, manage, and improve our healthcare support services
Communicate with you regarding inquiries, support, and updates
Ensure compliance with legal, contractual, and regulatory requirements
Analyze service performance and optimize our offerings
Maintain security and prevent fraudulent activities
3. HIPAA Compliance
As a healthcare service provider, Codexqa adheres to all applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA).
We ensure:
Secure data transmission and storage
Limited and authorized access to PHI
Regular audits and compliance monitoring
Business Associate Agreements (BAA) where applicable
4. Data Protection and Security
We implement industry-standard administrative, physical, and technical safeguards to protect your data, including:
Encrypted communication (SSL/TLS)
Restricted access to confidential files
Firewalls and threat monitoring systems
Regular data backup and recovery protocols
Despite our efforts, no online transmission or storage system can guarantee absolute security, but we strive to maintain the highest level of protection.
5. Data Sharing and Disclosure
We do not sell, trade, or rent user data.
Information may only be shared:
With authorized team members or partners essential for delivering services
To comply with legal obligations, court orders, or government regulations
With your explicit consent
6. Cookies and Analytics
Our website uses cookies and analytics tools (like Google Analytics) to enhance usability and track website performance.
You may choose to disable cookies in your browser settings, but some features of our website may not function properly as a result.
7. Your Rights
You have the right to:
Access and request copies of your data
Request correction or deletion of personal information
Withdraw consent where applicable
Ask questions about how your data is used
To exercise these rights, contact us at info@codexqa.com.
8. Data Retention
We retain information only as long as necessary for service fulfillment, compliance with legal obligations, and legitimate business needs. Upon termination of a client relationship, PHI and related data are securely deleted or archived in accordance with HIPAA guidelines.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any external sites they visit.
10. Changes to This Policy
Codexqa reserves the right to update this Privacy Policy at any time. Updates will be reflected by a revised “Last Updated” date at the top of this page. Continued use of our site after changes indicates acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact:
Codexqa
📧 Email: info@codexqa.com
🌐 Website: www.codexqa.com
📍 Location: San Diego, California